Auto Assist


Mitsubishi Motors Road Assistance has been designed to enhance your Mitsubishi ownership experience by providing you with peace of mind motoring. It has been tailored to ensure that there is minimum disruption to you and your passengers should you ever experience a problem, whether at home or whilst on way..

Road Assistance has been designed to provide assistance for motoring emergencies and includes a comprehensive range of benefits:

Road Assistance is included free of charge on all new Mitsubishi models and covers a period of 3 years commencing on the registration date.

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Mobile Service

Mobile Service

Al Mulla Motors Mobile Service Unit provide:

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Accident Repair Guide

These tips are given in an attempt to minimize your inconvenience in the event of an unfortunate accident. Only AlMulla Motors able to return your damaged vehicle to factory specifications with a guarantee thanks to our skilled and trained technicians’ who use manufacturer recommended repair procedures, genuine parts and approved materials, thus ensuring your continued safety and your vehicles’ durability and resale value.

Steps to be followed in the event of an accident are:

  • Obtain an accident report and a repair letter
  • Report the accident to your insurance company
  • Proceed to an Al Mulla service center to request an estimate.
  • Authorize repairs, an insurance company accessor will need to inspect the damage. If the vehicle is with you, please make a mutual appointment with the insurance company and bring the vehicle to Al Mulla service center at the agreed time.
  • Before commencing repairs, Al Mulla service center requires a purchase order (LPO) from your insurance company quoting the claim
  • To release the vehicle on completion, please bring a release letter from your insurance company.


  • We will advise you of a completion date, which is subject to any additional work being found necessary once the vehicle is dismantled. Please understand that our customer in this instance is the insurance company who is paying for the repair and accordingly it is they who should authorize which parts will be repaired or replaced.
  • Please note that above guidelines and requirements are subject to change from time to time without any advance notice and adherence to such changes in requirements will be the responsibility of the customer

Mitsubishi Service Plan (MSP)

The Service Plan makes maintenance costs completely transparent for our customer. It is therefore particularly suitable for all type of customers who plan their expenditure meticulously. Our Service plan covers all maintenance work needed to a Mitsubishi vehicle as specified by the manufacturer (including filters, operational fluids and labor). Therefore, our customers receive clearly defined services with transparent costs.

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Our Service package covers all maintenance work needed to a Mitsubishi vehicle as specified by the manufacturer (including filters, operational fluids and labor).

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Transfer of Ownership

If you have recently purchased a Mitsubishi and would like to let us know, just send us an email with your details, the car’s chassis number, plate number and model name and we’ll do the rest.

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Download MTC App and receive recall notifications directly from Al Mulla Motors.

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Periodic Maintenance

If the service schedule is maintained, you can feel confident that your car will give you the most reliable service that can be expected. The modern automobile is a complex and sophisticated piece of machinery and as such cannot be expected to carry out all the demanding work that we expect of it without regular checking and adjusting. Our technicians are specifically trained, equipped with the special tools and all the necessary technical know-how to service and repair your Mitsubishi Vehicle in the most efficient manner possible. This is a guarantee. No other company in Kuwait can claim this, as we are the sole agents for this manufacturer. We are dedicated and equipped to look after your vehicle.

You will see that after the first service the schedule shows a service at every 5,000 km. Services specially designed to ensure a thorough check are carried out by professional technicians at least every alternate (3) month. In addition, you will find the periods in Maintenance Manual corresponding with the service interval.

These scheduled services, when carried out by professional technicians, utilizing manufacturers genuine spare parts which can only be provided by Maseelah Trading Co. W.L.L. will give you peace of mind and we sincerely hope safe and happy maintenance monitoring

Quality Policy

It is single objective of the service centers to maintain and enhance the Al Mulla image and reputation in the Kuwait market and to ensure complete customer satisfaction.

Our service is very high standard and equipped with proper tools and the most up to date service information, an obligation and pledge to carry out whatever is required to serve customers having their best interest in mind.

Al Mulla service centers has the commitment to satisfy customer’s needs and to meet their expectations through developing and implementing an effective quality management system which complies with ISO 9000:2000 International Standard.

Al Mulla service centers top management shall continually improve the quality management system, and shall annually review the quality objective through all activities and all company levels to ensure its effectiveness.