Common questions about recalls
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?
Please submit your details via our enquiry form requesting that we change the ownership of the vehicle. Please ensure that you include in the comments section your name, mobile and vehicle details (VIN number and registration number).
If you know the new owner of the vehicle, please notify them that you have received a recall notification and ask them to contact Mitsubishi Service Center as a matter of urgency.
I received a recall. Is my vehicle safe to drive?
Unless your recall notice advises otherwise, your vehicle is still drivable. Please, however, arrange an appointment for the recall to be completed at your nearest Mitsubishi Service Center at the earliest possible opportunity.
Will I be entitled to a collection/re-delivery service?
Whilst every effort will be made to minimize inconvenience we cannot guarantee that a collection/delivery service will be available. Any requirements should be discussed at time of booking.
I’ve had this part replaced previously – do I still need to have the recall done?
Yes. It is imperative that your vehicle is still checked by a Mitsubishi Service Center.
My vehicle is currently off the road/not insured – what should I do?
It is essential that your vehicle visits a Mitsubishi Service Center at the earliest opportunity. For specific concerns or difficulties in doing this, please contact your nearest Mitsubishi Service Center for advice.